Shipping policy

At London Gifts, we believe in simple and transparent shopping for you. That’s why we are proud to offer Fast & Free Shipping on all orders within the United Kingdom.

🕒 1. Delivery Timeline

We process and ship your products essentials quickly. Here is what to expect:

Step	Timeframe	Details
Order Cut-off Time	5:00 PM (GMT+1)	Orders after this time start processing the next day.
Handling Time	1-2 Business Days	(Monday – Friday) Time to pack and prepare your order.
Transit Time	3-4Business Days	(Monday – Friday) Time the carrier takes to deliver to you.

Total Estimated Delivery: You can expect your order to arrive within 4-6 business days.

💰 2. Shipping Costs

We keep it simple—there are no hidden shipping fees at checkout.

Standard Shipping: FREE on all orders (No minimum purchase required).
Shipping Destinations: We ship to all addresses within the United Kingdom(including P.O. Boxes and APO/FPO addresses).
VAT: Any applicable VAT will be calculated and clearly shown at your final checkout.

🚚 3. Shipping Carriers

We partner with reliable and trusted delivery services to ensure your order arrives safely and on time. Orders may be shipped via:

Royal Mail
Evri (formerly Hermes)
DPD
UPS

The carrier used will depend on your location and order size.

📦 4. Order Tracking

We want you to know exactly where your package is.

Confirmation Email: You will receive a shipment confirmation email as soon as your order leaves our warehouse.
Tracking Number: A tracking link will be included in your email.
Activation: Please allow 24-48 hours for the tracking information to update on the carrier's website.

📍 5. Shipping Guidelines

Address Accuracy: Please ensure your shipping address is 100% correct at checkout. London Gifts cannot be held responsible for lost packages due to incorrect address information provided by the customer.
Missing Packages: If your tracking says "Delivered" but you haven't received your package, please contact us within 48 hours so we can investigate with the carrier.